Frequently Asked Questions

What am I to expect in a consultation?

As all consultations are conducted over the phone or skype, it is best to be in a calming environment. We will take a some time to re-align and rebalance your energy field. Please have ready up to 3 issues you would like to address. As we discuss these, healing and insight will be offered to you. A vibrational essence is then made. And Crystals prescribed as an adjunct to healing. Crystals may be subscribed and you may purchase crystals from Soul of Healing.

How many sessions do I need before I start to feel good?

Everyone heals at their own pace but generally you should start to de stress and feel better in the first consultation and or after you start taking your vibrational essence.

How will it affect me? Do I need to get worse before I get better?

We believe in doing things the easy way. Not often does anyone experience any form of a healing crisis. Simply put we want you to start feeling better right away.

How is payment made?

Prior to your consultation you are invited to pay via bank transfer. Alternatively after your consultation we can take your credit card details over the phone. Please have your credit card ready.

How long before I receive my essence / crystals?

Expect that your essences and crystals will be sent the next day by Australia Post. They should arrive 1-2 days after this. Larger crystals may require a signature on delivery.

How long is the Energy Feng Shui Consultation?

This will take approximately 2.5 hrs.

Is there anything I need to do to prepare?

No not really, although it is best to have the environment quiet and visitor free.

What happens if my essence / crystals arrive broken?

In the case that products arrive damaged, we will replace goods or refund (whichever is applicable).

Do you offer a refund?

Refunds may be given if products arrive damaged. We will not refund for change of mind. We showcase all of our crystals as they are, with integrity. What you see is what you get.

What is the difference between buying crystals from you and from buying from a shop?

The main difference is that we will program your crystals specifically for you. Also our rates are quite reasonable.

I would like to purchase crystals and essences from you without a consultations. Is this possible?

A Yes. Please ring or email your enquiry and we can discuss what’s in stock and other relevant information.